FAQ

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1. About Us

PalletPal Digital Logistics Ltd., Unit GA-00-SZ-L1-RT-201, Level 1, Gate Avenue – South Zone, Dubai International Financial Centre, Dubai, United Arab Emirates, Email: hello@palletpal.me.

PalletPal Digital Logistics Ltd. and/or its affiliates and entities (collectively “PalletPal”, “we” or “us”) values your security and privacy. PalletPal is incorporated in the Dubai International Financial Centre (the “DIFC”) which applies Data Protection Law, DIFC Law No. 5 of 2020 as amended and its associated regulations (including the Data Protection Regulations dated 1 July 2020), and may for certain types of personal data processing, be subject to laws from other jurisdictions (collectively, the “DP Law”). We are the Controller for the purposes of DP Law of the personal information that we collect or receive from you as fully described in this Policy.

It is our policy in accordance with the DIFC to respect the privacy of our website services and app users. In accordance with DP Law and as applicable by our Terms of Use (https://palletpal.me/terms-of-use/), PalletPal collects information about you when you use or access our websites and other web-based products, information or services (collectively, the “Website Services”) as well as through other interactions and communications you have with us, such as through the PalletPal Web Application (the “App”). This data protection policy (the “Policy“) sets out the basis on which any information, including any personal data, we collect from you, or you provide to us, will be processed by PalletPal. Each time you access or use the Website Services, the App or provide us with information, you are accepting and, where possible, consenting to the practices described in this Policy. It is important that you read this Privacy Policy so that you are fully aware of how and why we use your personal information.

Third Party Websites: If you are using Website Services, some links on it may lead to non-PalletPal websites with their own privacy notices, which may be different to this Privacy Policy. You should read those privacy notices carefully.

Children Data: The Website Services or App are not targeted, intended or expected to be of use to children. Apart from providing information for specific services or purposes, as directed by DP Law processes, App or Website Services’ user-provided contributions of content or contact information regarding or about children are expressly prohibited.